FAQ
Q: Where is the Castle Pay card accepted?
A: You can use Castle Pay at any merchant or payment terminal that supports Castle Pay transactions.
Q: Which fiat currencies can I spend?
A: Castle Pay instantly converts your cryptocurrency into supported fiat currencies, including USD and EUR.
Q: How do I switch between USD and EUR?
A: Simply select your preferred spending currency in the Castle Pay app ACH Payments and you can switch between USD and EUR easily.
Q: Can I make ACH transfers with Castle Pay?
A: Yes, Castle Pay enables fast and secure ACH payments and transfers.
Q: What is the minimum ACH transfer amount?
A: The minimum amount required for an ACH transfer is just $1.
Q: Can I link my Castle Pay ACH to bills?
A: Yes, you can use your Castle Pay ACH routing and account details to set up recurring bill payments and other ACH-based transactions.
Q: How does the instant conversion work?
A: When you make a payment, Castle Pay automatically converts your cryptocurrency into the selected fiat currency (USD or EUR), fast.
Q: How do I keep my virtual card secure?
A: Castle Pay protects your account with advanced security features, including biometric authentication, encryption, and secure transaction processing.
Q: Can I lock my virtual card if needed?
A: Yes, you can instantly freeze or unfreeze your virtual card at any time through the Castle Pay app for added security and control.